01 Consulting
Strategic technology roadmaps that align IT with business outcomes — from architecture audits and cost optimization to multi-year digital transformation programs.
Strategic advisory Security First
Information Technology Management
engineered to never stop.
We aspire to be your trusted IT partner, supporting your business every step of the way — from strategy and security to the day-to-day operations that keep your systems running.
Operations 24 / 7 / 365
What we do
Six disciplines. One operating system for your IT.
From the boardroom strategy down to the on-call engineer at 3am — we cover the full lifecycle so nothing falls through the cracks.
01 
02 Security
End-to-end cybersecurity: threat assessments, hardening, identity and access management, vulnerability remediation, and continuous monitoring of your critical assets.
Defense in depth
03 Development
Custom web, mobile, and cloud-native applications. Built by senior engineers for enterprise scale, long-term maintainability, and clean handoff to your team.
Software engineering
04 Power BI & Data
Data models, semantic layers, and executive dashboards on Microsoft Fabric and Power BI — turning operational data into decisions the business can actually act on.
Business intelligence
05 Infrastructure
Cloud, hybrid, and on-premise infrastructure — design, migration, and day-two operations across Azure, AWS, Microsoft 365 and bare metal. Built to scale, priced to last.
Cloud & on-prem
06 Specialized Support
A dedicated SRE/DevOps team on retainer. Senior engineers, defined SLAs, 24/7 incident response, and a single accountable owner for every system we touch.
Managed operations Ongoing partnership
Elevate your business with our expert IT services.
Personalized Support
A single accountable team that knows your environment in detail and stays available when you need them.
- Health-Check Analysis
- Security vulnerability remediation
- Implementation and maintenance of security policies
- Custom software development
- Security audit consulting and remediation
- Service-aligned monitoring
- Monthly activity reports
- SLAs tailored to your needs
- Creation of manuals and procedures
- 24/7/365 support availability
Managed Services
Technology, run as an operating discipline.
At Certus ITM, we understand that technology is the engine driving business success in the digital age. We take ownership of the platforms you already depend on — keeping them secure, observable, and ready to scale with the business.
99.95% Service level target
24 / 7 Coverage
< 15 min Critical response
Team
Our team is our greatest asset.
We are proud to have a group of highly qualified, passionate technology professionals with extensive experience across security, software, and operations.
See our certifications Why Certus ITM
The name means certain. We mean it.
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Senior-only delivery teams
No bench-warming juniors learning on your project. Every engineer assigned has shipped systems like yours before.
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Cross-border by design
USA + Mexico presence with bilingual project leads — contract in USD or MXN, deliver across the Americas.
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Built for compliance from day one
ISO 27001, SOC 2, HIPAA, PCI-DSS — we design controls in, not bolt them on at the audit.
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Outcomes, not timesheets
Fixed-scope statements of work for projects. You buy results, not hours.
Engagement model
Pick the shape that fits the problem.
01 / Project
Fixed-scope statements of work
Defined deliverables, defined dates, defined price. Best for migrations, builds, and audits.
02 / Retainer
Embedded engineering team
A dedicated capsule of senior engineers working as part of your org. Best for long horizons.
03 / Managed
Outcome-based SLAs
We own the platform end-to-end and report on uptime, performance, and risk. Best for ops.
How we work
A predictable path from first call to a system you can rely on.
Discovery
A focused workshop with your team to map current state, constraints, and the outcomes that actually matter to the business.
Design
Architecture, security model, delivery plan, and a fixed-scope proposal. You see the full picture before signing anything.
Build
Iterative delivery in two-week cycles with a single accountable lead. Status, risks, and demos every sprint — no surprises.
Operate
We don't disappear at go-live. Optional managed-operations handoff with monitoring, on-call, and continuous improvement.
Certus Web Solutions
A SaaS arm, for products that need to ship.
CWS is the Certus ITM product studio: enterprise-grade SaaS and consumer-facing platforms, designed and operated end-to-end by the same team behind our consulting work.
Visit CWS
Trusted across the Americas
Years of experience in multiple sectors.
